Identify the order
Check the order reference and item description against the case being reviewed.
REVIEWERS & PLATFORMS
PackProof brings order context, packing evidence, and shipment activity into one structured record. Review the underlying material and the questions it leaves open.
Item · packing material · placement
Final seal · shipping label · carrier handoff
WHAT THE REVIEWER RECEIVES
Identify the order, open the available files, and follow the reported chronology. Sources remain distinguishable, including participant submissions and carrier reports.
REVIEW SEQUENCE
Check the order reference and item description against the case being reviewed.
Watch the available recording and inspect relevant moments. Review participant statements alongside the files they refer to.
Distinguish capture, system activity, and carrier reports. Compare the reported times and sources.
Check missing, omitted, or unavailable evidence. A selected view may contain only part of the underlying Proof.
Use the relevant record or export in your organization’s process. The receiving organization determines evidence acceptance and the outcome.
PACKPROOF
Tell us what your team needs to inspect, how evidence enters a case, and which access and retention requirements apply.
EVIDENCE LIBRARY
What to document, how to organize it, and what each source can show.
Browse the Evidence Library →