Associate the transaction
Bind the Proof to the correct order and authorized account. Repeated intake should resolve to that same record.
PLATFORMS & DEVELOPERS
Connect your system
to the evidence record.
The PackProof API connects transaction identity, evidence submissions, and review access. Contact us to define a supported integration and arrange authorized access.
ORDER → EVIDENCE → SHIPPINGSources connected to one Proof.
OrderAuthorized intake or import
EvidencePacking recording
ShippingAvailable carrier reports
ProofOrderEvidence
Shipping
Recipient viewsMode-specific access
Case materialDefined export scope
Developer APIRestricted access
Zendesk viewerPrivate pilot
Preserve the evidence lifecycle
Handle capture, upload, commitment, and finalization as distinct stages. Confirm each stage before treating the record as complete.
Provide review access
Apply participant permissions and recipient scope. Define which records and exports the receiving workflow needs.
PLANNING AN INTEGRATION
Define the order-to-review workflow.
Tell us which system supplies orders, where packing is recorded, and who reviews the evidence. Include expected volume, capture devices, access roles, and retention needs.
We will use those requirements to discuss the supported scope. API access currently requires an arrangement with PackProof; public self-service developer enrollment is not available.
Send your integration requirementsEVIDENCE LIBRARY
Practical shipment guides.
What to document, how to organize it, and what each source can show.
Browse the Evidence Library →